Privacy Policy

BK Transportation respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information directly from you when you interact with our Facebook ads, website, or services. This information includes but is not limited to:

• Contact Information: Name, email address, phone number, and physical address.

• Service Details: Information related to your removalist or transportation requirements (e.g., location, items to be moved, preferred dates).

• Communication Data: Information shared during conversations on Messenger or other communication platforms.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide quotes for our services.

• To process bookings and deliver our removalist and transportation services.

• To communicate promotional offers, discounts, and updates relevant to your inquiries.

• To comply with legal and regulatory obligations.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorised access, use, disclosure, or loss. These measures include:

• Secure servers and encryption of data where applicable.

• Limiting access to personal information to authorised personnel only.

• Regular review and updates of our security protocols.

4. Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may disclose your information to third parties in the following situations:

• To service providers who assist in delivering our services (e.g., logistics partners).

• To comply with legal obligations or respond to lawful requests by public authorities.

• With your consent or as otherwise permitted under the Privacy Act.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccuracies in your personal information.

• Withdraw your consent for promotional communications.

To exercise these rights, please contact us at the details below.

6. Cookies and Tracking Technologies

Our website and Facebook ads may use cookies or similar technologies to enhance your experience. Cookies collect non-identifiable information such as browser type, device information, and user interaction data. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our ads or website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to review their privacy policies.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

BK Transportation
Email: info@bktransportation.com.au
Phone: 04 110 90 877

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be effective as of the date listed above.

Thank you for trusting BK Transportation with your personal information. We value your privacy and are committed to ensuring its protection.